Substantial Internet Failure Affects Dozens Online Platforms and Applications

A large-scale online outage has affected numerous websites and applications worldwide, as users reporting troubles accessing the internet following issues at Amazon’s online infrastructure system.

The disrupted apps encompass Snapchat, Roblox, the messaging service Signal, and Duolingo, as well as a host of Amazon-managed operations including its key e-commerce platform and the Ring home security firm.

Across the United Kingdom, the financial institution Lloyds was disrupted along with its affiliates Halifax and the Scottish bank, and also reports of difficulties reaching the the tax authority online portal on the start of the week. Also in the UK, several Ring device owners used social media to state their security devices were failing.

In the UK alone, reports of issues on specific applications totaled the thousands for each app.

Officials confirmed that the outage started in the Atlantic coast of the America at AWS, a unit that provides vital web backbone for numerous companies, who lease space on the company's servers. Amazon Web Services is the world’s largest web hosting platform.

Just after late night (PDT) in the US (8am BST), the company announced “elevated failure rates and slowdowns” for the cloud services in a area on the eastern US of the America. The ripple effect was seen to hit platforms worldwide, and the Downdetector site indicating issues with the corresponding services in various regions.

The outage tracker Thousand Eyes, a service that monitors internet outages, also reported a increase in issues on Monday morning, with many of them located in the state of Virginia, the site of Amazon’s US-East-1 region where AWS said the issues began.